Patient Information

Everything you need to know about your care at Comfort Compression

How the Process Works

From referral to delivery

Insurance & Coverage

Plans we accept and costs

Contact Us

Questions, fitting appointments

How It Works

Comfort Compression works with your healthcare provider to find the compression garment that best fits your medical needs. Our certified lymphedema specialists measure you, recommend the right type of garment, and ensure a proper fit.

 

  1. Your provider sends us a referral — your PT, OT, MD, or specialist gets the process started.
  2. We verify your insurance — and contact you about any out-of-pocket costs before ordering.
  3. You approve the order — we send consents electronically and walk you through any questions.
  4. Your garments ship to you — directly to your home, typically within 10-14 business days.

Products We Offer

  • Medical-grade compression stockings and sleeves
  • Custom-fit lymphedema garments
  • Ready-to-wear compression
  • Night-time compression garments
  • Donning aids and accessories
  • Post-mastectomy bras and breast forms (see our Mastectomy page)

Insurance & Coverage

Comfort Compression accepts Traditional Medicare, most Medicare Advantage plans, most Indiana and Kentucky Medicaid plans, and many major insurance carriers.

We handle the insurance verification process and will let you know about any out-of-pocket costs before we place your order — no surprises.

Full List of Accepted Plans

Medicare

Traditional Medicare
Medicare Railroad
Anthem MCR
MDwise MCR, HIP, HCC
My Tru Advantage
Most other Medicare Advantage plans*

 

Indiana Medicaid

Medicaid IN
Anthem Medicaid and HIP
MDwise
Ambetter MHS
SIHO Insurance Services

 

Kentucky Medicaid

Medicaid KY
Aetna Better Health
Passport by Molina Healthcare
WellCare
Molina KY Marketplace

Commercial & Other

  • Anthem — IN, KY, OH
  • Deaconess OneCare / Health Plan
  • IU Health plans
  • First Health
  • Encore Networks
  • MultiPlan / PHCS
  • Alliance Coal
  • WellCare

*Don’t see your plan listed? Call us — we frequently work with out-of-network Medicare Advantage plans and other carriers.

Patient Rights & Responsibilities

Comfort Compression will protect and promote each patient’s rights and responsibilities, which also apply to your legally designated representative, patient-designated support person (health care representative) and/or parent/guardian of minors. You and your representative will be included in decisions related to your compression garment and mastectomy care needs. Information will be provided and explained in a manner everyone understands.

Frequently Asked Questions

Please check back soon. Answers to common questions will be added here.

Return Policy

Returns will be accepted due to manufacturer defects for 30 days. Returns are made by scheduled drop off, vendors will be contacted and garment exchanged or repaired by vendor. Every effort will be made to ensure customers will be provided with an alternative garment as soon as one can be obtained. Returns cannot be made of garments that have already been worn and are not defective.

Note that compression garments are supposed to maintain compressive forces for 6 months. After that time a decreased in function is expected and garment has met its full life expectancy. This is not a default of the manufacturer and not grounds for replacement.

Contact & Fitting Appointments

Phone: 812-303-3831 (to schedule a fitting or ask questions)

Email: info@comfortcompression.com

Office Location: Evansville, Indiana (we ship compression garments to patients throughout Indiana)

A lymphedema specialist will assess your needs, measure, and recommend the best type of compression garment to manage your swelling. There is no consultation fee — you only pay for the cost of your garment, which is discussed before any order is placed.

Patient Contact Form

CMS Supplier Standards Notification:

The products and/or services provided to you by Comfort Compression, LLC are subject to the supplier standards contained in the Federal regulations shown at 42 Code of Federal Regulations Section 424.57(c). These standards concern business professional and operational matters (e.g. honoring warranties and hours of operation). The full text of these standards can be obtained at http://www.ecfr.gov. Upon request we will furnish you a written copy of the standards.