What is your return policy?
Returns will be accepted due to manufacturer defects for 30 days. Returns are made by scheduled drop off, vendors will be contacted and garment exchanged or repaired by vendor. Every effort will be made to ensure customers will be provided with an alternative garment as soon as one can be obtained. Returns cannot be made of garments that have already been worn and are not defective.
Note that compression garments are supposed to maintain compressive forces for 6 months. After that time a decreased in function is expected and garment has met its full efficacy life expectancy. This is not a default of the manufacturer and not grounds for replacement.
Do you accept insurance?
Comfort Compression, LLC is now in network with Traditional Medicare, Deaconess One Care, most KY Medicaid plans, Anthem plans and most Indiana Medicaid plans. We are NOT in network with UHC or Humana.
We’re happy to check benefits and let you know what you are responsible for prior to ordering garments.
For UHC and Humana Advantage plans and any others we are not in network with, we will collect Medicare allowed amount up front and supply you with the paperwork needed to be reimbursed.