How often should I replace my garments?

With normal daily wear and care, we recommend replacing your garment every six months. Should your garment show signs of excessive wear or fit looser or tighter than when you originally purchased it, we recommend consulting with your fitter about being re-measured or replacing your garment sooner.

Do you accept insurance?

Comfort Compression, LLC is now in network with Traditional Medicare, Deaconess One Care,  most KY Medicaid plans, Anthem plans and most Indiana Medicaid plans. We are NOT in network with UHC or Humana.

We’re happy to check benefits and let you know what you are responsible for prior to ordering garments.

For UHC and Humana Advantage plans and any others we are not in network with, we will collect Medicare allowed amount up front and supply you with the paperwork needed to be reimbursed.

Is it okay to wash and dry my compression garments?

Without daily machine laundering, your garment is more likely to stretch out, over time. All Juzo garments can be machine-washed and machine- dried on a low-heat setting.  It is recommended that you use a mild detergent without bleach or fabric softener.

Latex Free- Juzo only uses Lycra® compression fibers. Lycra® does not breakdown from heat and is the highest quality synthetic compression fiber.
FiberSoft™ – Our Lycra® compression fibers are covered. This protects the garment and increases garment durability.

Can I wear my compression garment at night?

No. Elastic garments are not normally worn at night while sleeping because they might bunch up and cause a tourniquet. However, you should consult your physician and follow their recommendations.

When should I wear my compression garments?

In general, graduated compression stockings should only be worn during the day while you are upright and mobile, and should be taken off and washed at night. Consult your primary care provider for specific instructions. If you need to wear your garment every day, you may want to consider purchasing a second pair so you will always have one pair to wear while the other is being washed.

What is the difference between anti-embolism and graduated compression stockings?

Anti-Embolism Stockings: Also known as TEDS®. These stockings are intended for non-ambulatory patients or those confined to a bed or wheelchair. It is common in recovery rooms and post-surgery for physicians to prescribe these stockings for patients to prevent coagulation (thrombosis) and stimulate blood flow. They are white and a thicker knit with an opening at the toes. Anti-embolism stockings have a universal compression throughout ranging from 8-18mmHg

Graduated Compression Stockings: These stockings are medically therapeutic and designed for people who are mobile. They work with a graduated effect, providing 100% compression at the most distal point, being the ankle and decreasing up the leg. The compression is measured in millimeters of mercury (mmHg). Graduated compression stockings are manufactured in compression ranges: 12-20mmHg, 20-30mmHg, 30-40mmHg, 40-50mmHg, and 50+mmHg.  Graduated compression means that in the stockings, the greatest compression begins at the ankle and decreases up the leg. For arm sleeves, the greatest compression begins at the wrist and decreases up the arm.
Graduated compression stockings coincide with specific medical indications. Stockings below 20mmHg are available over-the-counter (OTC) and compression levels above 20mmHg require a medical prescription.

How do I know that my garments fit correctly?
All compression garments should be comfortable to wear and should not cause increased swelling, blisters, or redness. They should be cleaned according to manufacturer directions for proper fit, hygiene, and to ensure they last as long as possible. The fabric is woven in straight lines. After application, all the rows and seams should run up the extremity vertically. If this is not the case it is best to use rubber gloves to smooth and straighten the fabric so that the lines travel straight up the extremity. 
Sleeves: Sleeves should extend from just above the wrist bone to about ½ inch to 1 inch below the armpit. It should not roll down. (see adhesive lotion below). It should not slide down the arm or bunch at the elbow. (may be too long) It should not cause the hand to swell. (may be too tight or too long) 
Gloves: Fingertips of the glove typically come to the base of each nail and the wrist portion should extend above the bony portion of the wrist. Gloves are worn on top of the sleeve. There should be no gap between the sleeve and glove. Gloves should not cause the hand to swell. 
Stockings: Stockings should not bunch or cut at the ankles or behind the knees, nor should they roll down or slide down the leg. (may be too long or overstretched) To correct this, the fabric simply needs to be worked down the calf and distributed evenly. Open toes should begin just below the toes and should not put any pressure on the foot bones. 
Toe Caps: Toe caps can be worn on top or below the open toe garment. The smallest toe may not need compression. It should not cause increased swelling in the toes or foot. 
Bras: A loss or gain of 10 pounds can change your bra size. Bras should not cutoff under the armpit or at the ribs, nor cut in at the shoulders. Bras should come up as high as possible under the armpit for support in that area. 
What can help me with getting my garments on and off?  
     1. The use of an adhesive lotion or of a water-soluble adhesive lotion can solve rolling or slipping of garments. To apply adhesive lotion, put the garment on and assure the proper fit of it, turn the border over and apply the roll-on applicator to the skin just above the edge of the garment, allowing several minutes for the lotion to become tacky, then turn the garment border back over and adhere.  
     2. The use of rubber gloves may also help with getting garments on.  Wearing rubber donning gloves or gardening gloves makes the application of a compression garment much easier. They allow you to smooth out the fabric with minimal effort and grip the material firmly while pulling. They also protect the fabric from runs and pulls caused by fingernails or jewelry.  
     3. The use of slip-on aids are another way to make garment donning easier. Various aids are available to assist with putting on and taking off garments.
What is your return policy?

Returns will be accepted due to manufacturer defects for 30 days. Returns are made by scheduled drop off, vendors will be contacted and garment exchanged or repaired by vendor. Every effort will be made to ensure customers will be provided with an alternative garment as soon as one can be obtained. Returns cannot be made of garments that have already been worn and are not defective.  

Note that compression garments are supposed to maintain compressive forces for 6 months. After that time a decreased in function is expected and garment has met its full efficacy life expectancy. This is not a default of the manufacturer and not grounds for replacement.